A sales in NWOW should be paperless or at least as much as possible. I suppose this is true for many of the roles at Getronics, but as I am in sales I like to share with you how I try to do my job without wasting too much paper.
At Getronics every sales has a laptop and a smartphone. You are free to choose your own smartphone, so it can be an iPhone, a Blackberry, A Windows Mobile, a Nokia or an Android phone, depending on your own preferences or geekiness.We are seeing a trend that more and more sales are equipping themselves also with a tablet, but it is no standard company tool ... yet ;)
These tools, together with a professional Sharepoint environment and some cloud services, should allow you to be as paperless as possible.
Proposals are put in a secure part of the cloud with Filetrans (filetrans.be.getronics.com) or on a Dropbox-like service, only granting access through a secure link, which you send to you customer. Your mail is light and the file is easy accessible. In addition, you have access to that same proposal at any place you like with your laptop or tablet to discuss it with your customer.
http://filetrans.be.getronics.com
http://www.dropbox.com
The same is true for presentations or whitepapers. Whitepapers are residing on our internal or external Sharepoint sites and can be accessed from anywhere. Presentations can be put in the cloud with Prezi.com or Slideshare.com. You can off-course also put them on the Sharepoint and access them in due time, but the inconvenience is that the sales or business development Sharepoint is a Getronics internal site only and so i cannot share any private links with customers for these.
http://www.slideshare.com
http://www.prezi.com
Notes are taken with OneNote or Evernote. Personally I prefer Evernote because it a Cloud service and available as an app on my Android phone and tablet. So, at any moment you have the meeting minutes of your previous meetings with you to prepare the next one or use them as reference.
https://www.evernote.com/
http://blogs.office.com/b/microsoft-onenote/archive/2010/06/08/the-oneno...
Also internally all paperwork has been digitized. Presales requests, expense notes, holiday requests, opportunity and order management and of course customer management with account plans in wiki format or a central repository for all offers and customer related documents.
Life as a sales in NWOW at Getronics is digital and fun!
And btw "think before you print" ;)
Can you be a paperless sales too?
How do you have to deal with paper in your job?
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