Personal stories

Follow our seven NWOW ambassadors in their daily routine. See how the New World of Work really helps them to get things done for both their internal and external clients. Below the movies, you can read all about the various benefits for each of them in their personal blogs. Don’t be afraid to ask questions or post comments!

  • Denis Djembi
    Key Account Manager Public Authorities
  • Guillaume Van Caloen
    Tools & Reporting unit Manager
  • Brice Meyer
    Service & Engagement Manager
  • Solene Hehl
    HR Business Partner
  • Nicolas Baugniet
    Consultant
  • Peter Vanwelkenhuysen
    Industry Corporate Business Sales Manager
  • Tony Gatete
    Customer Administration Coordinator
Peter Vanwelkenhuysen
Industry Corporate Business Sales Manager
I am a Sales Manager for the Telco and Media customers and some strategic global Industry accounts at Getronics. It is extremely rewarding to work with a limited number of key accounts. It allows me to spend time better understanding their business and challenges, and to detect ways to support them by means of IT technology and services. All with the aim to improve the productivity of their employees or to decrease operational costs and have a positive impact on their profit or revenue. This means I bring value to my customers and become a trusted business partner for them.

Meetin' virtually in #nwow

22 February 2011

You cannot implement an NWOW philosophy in a company, allow people to work from any place they feel appropriate and not provide an adequate meeting infrastructure and tools in addition to necessary training.

Getronics Belux did a great job making the following services in the meeting rooms available:
- small meeting bubbles with an IP Phone for audio conferencing
- large meeting rooms with a Unified IP Conference Station from Cisco
- an executive briefing center with embedded microphones (in the tables) and an integrated IP (fixed) videoconferencing unit
- a mobile IP videoconferencing unit to move into the appropriate meeting rooms

In addition a large pallet of tools was made available on the laptops:
- Microsoft Lync for video/audio conferencing between laptops
- Microsoft Livemeeting to create an online meeting rooms
- Cisco Webex for online presentations and meetings (very similar to Netmeeting)
- Mobile of fixed webcams for each laptop
- A quality head set with mic
http://en.wikipedia.org/wiki/Webex
http://en.wikipedia.org/wiki/Microsoft_Office_Live_Meeting
http://en.wikipedia.org/wiki/Microsoft_Lync

Having these tools at your disposal is one thing, being able to use them adequately is another. So the necessary training sessions have been planned in the format of online training and hands-on training sessions with coaches.
In addition to the technical trainings and showing them how to set up online audio or video meetings, it is important to coach people in organizing and leading online meetings. Knowing how to lead or participate in meetings is relevant for online and physical meeting, but online meetings require additional skills and care.

Some additional tips for online meetings are:
- test an online meeting a few days before the meeting has to take place
- encourage everyone to get online 5' in advance of the meeting
- provide the online meeting details by means of a simple link (verify the link yourself)
- for important videoconferencing meetings, assure an audio conferencing only alternative or activate an audio IP conferencing station or audio bridge
- if you are not actively engaging in the conference, put your mic in mute (silent) mode to reduce background noise
- move into a bubble or an area where you do not disturb colleagues
- if you cannot move into a bubble, wear your head phones
- for the best audio quality, use a head set with microphone
- if you organize an international audio conference bridge assure you make local dial numbers available
- ...

Do you encourage audio and video conferencing in your company?
Would you like to share some of your tips for online meetings?

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